VARITE INC is hiring skilled professionals for the role of Email Customer Support in Gurugram, Haryana. This contract-based hybrid position is ideal for individuals with strong communication skills and prior experience in email and CRM support. Join a global consulting leader and elevate your career with flexible shifts and a dynamic team environment.
| Job Title | Email Customer Support |
| Company Name | VARITE INDIA PRIVATE LIMITED |
| Location | Plot No 78, Udyog Vihar Phase IV, Gurugram, Haryana, 122016, India |
| Employment Type | Contract |
| Salary | INR 3.80 LPA |
| Date Posted | 2025-07-01 |
| Application Deadline | 2025-07-20 |
| Apply Link | Official Application Page |
Job Description
As an Email Customer Support professional at VARITE INC, your core responsibility will be handling email-based customer interactions for a leading American research and advisory firm. This role requires managing email inboxes, processing queries into the CRM system, and routing service requests to relevant departments.
You will also contribute to maintaining accurate records of all email interactions, ensuring data consistency and timely response. The job environment encourages teamwork, collaboration, and high-quality customer service, making it ideal for candidates who thrive in dynamic, client-focused settings. This role offers a hybrid work mode with flexible shift options: 6 AM–3 PM, 1 PM–10 PM, and 9 PM–6 AM IST.
In this position, you will be working closely with internal departments and may be involved in onboarding and training new associates. You’ll gain full access to the client’s knowledge base, enhancing your business and technical exposure while working in a performance-oriented atmosphere.
Eligibility & How to Apply
To be eligible for this role, candidates must have at least 2 years of experience in email or CRM-based customer support. Fluency in English and excellent written and verbal communication skills are essential. A Bachelor’s degree is required, and prior experience in cross-functional customer service environments will be considered a plus.
Key qualifications include time management, organizational skills, attention to detail, and the ability to work both independently and as part of a global team. Familiarity with email ticketing systems, CRM platforms, and a strong service mindset will help you succeed in this position.
To apply, interested candidates should:
- Review the job responsibilities and requirements listed above.
- Ensure their resume highlights relevant customer service experience.
- Click the apply button below or visit the official job link provided in the table.
- Submit a professional resume, and if shortlisted, expect further communication from the recruitment team.
Frequently Asked Questions (FAQs)
- Q1: Is this a full-time job?
A1: This is a contract-based role with full-time working hours across various shifts. - Q2: Can I apply if I don’t live in Gurugram?
A2: Yes, the role supports a hybrid model, but local candidates are preferred for occasional in-office work. - Q3: Are freshers eligible for this job?
A3: No, a minimum of 2 years of prior experience in customer or email support is required. - Q4: What tools will I be using on the job?
A4: You will be using email clients, CRM systems, and internal ticketing tools for managing support requests.
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