If you’re looking for a dynamic role in customer service within the booming gaming sector, this voice process opportunity could be your perfect fit. Based in Noida Sector 62, this full-time role offers a competitive salary, performance incentives, and a supportive work environment. Read on to learn about the responsibilities, salary, benefits, and how to apply for this role.
| Job Title | Customer Support Executive – Voice Process |
|---|---|
| Company Name | Boxlike Solutions Pvt Ltd |
| Location | Sector 62, Noida, Uttar Pradesh, 201309, India |
| Employment Type | Full-time |
| Salary | ₹12,000 – ₹23,000 per month |
| Date Posted | 2025-07-01 |
| Application Deadline | 2025-07-25 |
| Apply Link | Apply on Glassdoor |
Job Description
As a Customer Support Executive in the Voice Process department, your main task will be to provide excellent customer service through phone calls. You will be handling queries related to a gaming platform, ensuring customers receive timely and effective resolutions. Your day will involve connecting with a minimum of 150 users, targeting a 50% call connectivity rate. The process is high-paced and performance-driven, perfect for candidates who thrive in an energetic work environment.
This is an in-office role with a fixed day shift schedule from 10:30 AM to 7:30 PM. Candidates will undergo a comprehensive training period which is fully paid. After training, weekly offs will be rotational. You’ll also enjoy additional benefits like Provident Fund and performance-based bonuses.
Eligibility & How to Apply
To be eligible for this role, candidates must have at least one year of experience in a domestic voice process. Strong communication skills in Hindi and English are essential, along with the ability to handle a high volume of customer interactions effectively. You must be ready to work from the office in Noida Sector 62 and should either reside nearby or plan to relocate before starting.
Here’s a step-by-step guide to applying:
- Visit the official job listing on Glassdoor.
- Click on the “Easy Apply” button.
- Fill in your contact details and upload your updated resume.
- Answer the short application question regarding your current in-hand salary.
- Submit the application and wait for a response from the hiring team.
Shortlisted candidates will be contacted for a telephonic or in-person interview based on their location and availability.
Frequently Asked Questions (FAQs)
1. Is this a work-from-home position?
No, this is an in-office role based in Sector 62, Noida. Candidates must be able to commute or relocate before joining.
2. Are there any educational requirements?
While there are no strict educational requirements, candidates should have excellent communication skills and at least 1 year of experience in a similar voice process role.
3. What is the shift timing for this job?
The job follows a fixed day shift from 10:30 AM to 7:30 PM, Monday to Friday. Weekends will be off on a rotational basis post-training.
4. Will training be provided?
Yes, all selected candidates will undergo paid training to help them understand the process and tools involved in the job.
Also Read: Contract Logistics Site Supervisor – Kuehne+Nagel (Nagpur)
